Privacy Policy

  • 3 mins

1. Introduction

At Go Do Africa (“we”, “our”, “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, services, and travel offerings.

By using our website or engaging our services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We collect personal information to provide you with seamless travel experiences and to improve our services.

a. Information You Provide

This includes information you voluntarily provide when:

  • Making an enquiry or booking
  • Subscribing to newsletters
  • Contacting us via forms, email, or phone

This may include:

  • Full name
  • Email address
  • Phone number
  • Nationality and passport details
  • Travel preferences
  • Medical or dietary requirements (where relevant)

b. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and device
  • Pages visited and time spent on the site
  • Referring websites

This helps us understand how users interact with our website and improve functionality.

3. How We Use Your Information

We use your personal information to:

  • Process and manage bookings
  • Communicate with you regarding your enquiry or travel arrangements
  • Customize and improve your travel experience
  • Send relevant updates, offers, or newsletters (if you opt in)
  • Comply with legal and regulatory requirements

We only use your information where necessary and in a lawful manner.

4. Sharing Your Information

To deliver your travel experience, we may share your information with trusted third parties, including:

  • Lodges and accommodation providers
  • Airlines and transport companies
  • Guides and local operators
  • Payment processors

We only share information that is necessary for the provision of services.

We do not sell, rent, or trade your personal information to third parties.

5. Data Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration.

While we strive to safeguard your data, no system can be completely secure. We encourage you to take reasonable precautions when sharing information online.

6. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill your travel arrangements
  • Meet legal, tax, or regulatory obligations
  • Resolve disputes and enforce agreements

Once no longer required, your data will be securely deleted or anonymized.

7. Cookies & Website Tracking

Our website uses cookies and similar technologies to enhance your browsing experience.

Cookies help us:

  • Understand website usage
  • Improve performance and functionality
  • Personalize content

You can choose to disable cookies through your browser settings, although this may affect certain features of the website.

8. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your data
  • Object to or restrict certain processing

To exercise these rights, please contact us using the details below.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

We encourage you to review their privacy policies before providing any personal information.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

The latest version will always be available on our website, and continued use of our services indicates acceptance of any updates.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Go Do Africa
Email:team@godoafrica.com
Phone: +267 76211927
Address: P.O Box 20172, Maun, Botswana